Annette Wierstra
awierstra@scriptoriumpro.com
CEO
For over 25 years, Annette has turned her proclivity for organization and order into a career by combining it with her love of writing. Starting as a journalist and managing editor for a small publication and several websites, she shifted into technical writing at EPCOR Water Services. Now Annette uses this experience to write policies and procedures for utilities and non-profits. After nine years of teaching communications and writing at MacEwan University, Annette has a special love for instructional design and teaching projects for Scriptorium clients.
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A self-professed creative dabbler, Annette likes to play with watercolours, fibre arts, and baking. Her latest obsession is podcasting; find her talking about geek culture on the Incomparable Network.
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Bachelor of Arts, University of Alberta
Bachelor of Applied Communications, MacEwan University
Master of Arts, International and Intercultural Communications, Royal Roads University
Jaclyn Lawrence
jlawrence@scriptoriumpro.com
COO
Jaclyn has turned a lifelong passion for words into a career, writing and editing for a variety of clientele. She has over 20 years of experience as a technical and business writer, editor, and project manager. Jaclyn manages the day-to-day operations of our team. Her specialties are working with subject matter experts and planning document management systems and processes that suit each unique client.
She brings experience teaching communications online and on-campus for MacEwan University and NAIT and uses these skills to present Scriptorium workshops and help our clients with instructional design projects.
Outside of work, she can be found writing fiction between hockey periods or on road trips. Jaclyn (aka Jaclyn Dawn) is the author of The Inquirer (NeWest) and has contributed to a few small publications and non-profit organizations.
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Bachelor of Applied Communications, MacEwan University
Master of Creative Writing, Manchester Metropolitan University
Eileen Harrigan
Writer
Eileen has been in the communication industry as a writer for both non-profit and corporate sectors for 16 years. She enjoys helping clientele establish policies and procedures for the workplace. As a side gig, she's provided advice and volunteer hours as a freelance editor, turning her newfound love of editing into a full-blown career. With a focus on editing technical and business documentation to books, she enjoys the ever-changing environment of this field and all that it has to offer.
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Eileen was the first female volunteer editor for the longest-running military reservist magazine, The Forty-Niner, for four years.
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Bachelor of Communication Studies, MacEwan University
Editing Certificate, Simon Fraser University
Indigenous Canada Certificate, University of Alberta
Niabi Kapoor
Bilingual Writer (English/Spanish)
Niabi brings bilingual (English/Spanish) and international experience to the team. Her work spans a wide range of creative and strategic projects, including writing and editing blogs, articles, and magazine features; developing engaging, user-friendly web content and graphics; crafting compelling marketing copy; managing brand communications across social media; and creating e-newsletters. With a strong background in editorial publishing and communications, Niabi has an extensive portfolio of published work and a passion for tackling challenging translation and editing projects. When she’s not working, you can find her traveling, enjoying great food, or spending time outdoors.
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Bachelor of Arts in English & Spanish Language and Literature, University of Alberta
Translation Certificate, University of Alberta
Jenna O'Flaherty
Graphic Designer/Writer
Jenna is a graphic designer and writer who lives for activating tough content. Her 20-year career journey started with technical writing, and later became dedicated to visual communication. Jenna's specialty, and favourite challenge, is creating infographics, technical illustrations, and otherwise conveying technical information with strategic words and visuals. Teaching graphic design courses for NAIT refined her ability to distill complex content, and deepened her empathy for learners. Jenna has owned her own freelance graphic design company, Aviatrix Design, for over 10 years.
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Bachelor of Applied Communications, MacEwan University
Graphic Communications Certificate, Northern Alberta Institute of Technology
Hanna Walters
Writer
Hanna never imagined that her lifelong love for reading would turn into an interest in writing and editing. She began her education at UBCO before transferring to MacEwan to pursue a Public Relations diploma and a Bachelor of Communication Studies degree. She’s worked as a communications assistant and, more recently, as the managing editor of a student research book. With a focus on procedure writing, Hanna loves “word math” and the challenge of simplifying technical texts.
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Hanna travelled to Queen Margaret University in Scotland to conduct research for a study on Indigenous issues. She also co-wrote a published paper on social media addiction, which can be found in Research and Communications: Student Collection 2022.
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Diploma of Public Relations, MacEwan University
Bachelor of Communication Studies, MacEwan University
Claire Wolsey
Writer
Claire has a lifelong love of writing and editing and is up for any documentation challenge that comes her way. She graduated with Distinction from MacEwan University in 2023, majoring in Professional Communication with a minor in Journalism. Over the last few years, Claire has acquired extensive experience with technical and business documents, including manuals, policies, and procedures. Her passions include proofreading, creating inclusive documentation, and advocating for serial commas.
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Claire has worked as an editor for two MacEwan University publications, Earth Common Journal and The Bolo Tie Collective.
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Bachelor of Communication Studies, MacEwan University
Maria Pereira
Bilingual Intern Writer (English/Spanish)
Maria is a Bilingual Communications student, with over two years of experience in technical and business writing, social media management and experiential marketing. She provides writing support in both Spanish and English to our team.
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In her studies, Maria had the opportunity to volunteer her communications and marketing skills for institutions like MacEwan Life and her local Spanish church. She received an OMNI TV scholarship as well as other grade-related awards and grants.
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Bachelor of Communication Studies, MacEwan University (in progress)
Social Media Marketing Certificate, Facebook