Annette Wierstra
awierstra@scriptoriumpro.com
CEO
For over 25 years, Annette has turned her proclivity for organization and order into a career by combining it with her love of writing. Starting as a journalist and managing editor for a small publication and several websites, she shifted into technical writing at EPCOR Water Services. Now Annette uses this experience to write policies and procedures for utilities and non-profits. After nine years of teaching communications and writing at MacEwan University, Annette has a special love for instructional design and teaching projects for Scriptorium clients.
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A self-professed creative dabbler, Annette likes to play with watercolours, fibre arts, and baking. Her latest obsession is podcasting; find her talking about geek culture on the Incomparable Network.
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Bachelor of Arts, University of Alberta
Bachelor of Applied Communications, MacEwan University
Master of Arts, International and Intercultural Communications, Royal Roads University
Jaclyn Lawrence
jlawrence@scriptoriumpro.com
COO
Jaclyn has turned a life-long passion for words into a career, writing and editing for a variety of clientele. She has 20 years of experience as a technical and business writer, editor, instructional designer, and project manager. Jaclyn manages the day-to-day operations of our team and specializes in working with subject matter experts.
She also brings experience teaching communications online and on-campus for MacEwan University and NAIT and uses these skills to present Scriptorium workshops and help our clients with instructional design projects.
Jaclyn (aka Jaclyn Dawn) is the author of The Inquirer (NeWest).
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Bachelor of Applied Communications, MacEwan University
Master of Creative Writing, Manchester Metropolitan University
Pamela Scott
Writer
Pamela has always loved to write, but it wasn’t until she found a way to marry her practical side with her creative side that she found her career in technical writing. Before Scriptorium, she worked as a technical writer at EPCOR Water Services.
Building on her experience with utilities, Pamela specializes in writing policies and procedures for construction, oil and gas, and other businesses. She likes to collaborate with subject matter experts to create valuable documentation solutions.
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Diploma of Professional Writing, MacEwan University
Eileen Brettner
Writer
Eileen has been in the communication industry as a writer for both non-profit and corporate sectors for sixteen years. She enjoys helping clientele establish policies and procedures for the workplace. As a side gig, she's provided advice and volunteer hours as a freelance editor, turning her newfound love of editing into a full-blown career. With a focus on editing technical and business documentation to books, she enjoys the ever-changing environment of this field and all that it has to offer.
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Eileen was the first female volunteer editor for the longest-running military reservist magazine, The Forty-Niner, for four years.
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Bachelor of Communication Studies, MacEwan University
Editing Certificate, Simon Fraser University
Indigenous Canada Certificate, University of Alberta
Hanna Leonard
Writer
Hanna never imagined that her lifelong love for reading would turn into an interest in writing and editing. She began her education at UBCO before transferring to MacEwan to pursue a Public Relations diploma and a Bachelor of Communication Studies degree. She’s worked as a communications assistant and, more recently, as the managing editor of a student research book. With a focus on procedure writing, Hanna loves “word math” and the challenge of simplifying technical texts.
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Hanna travelled to Queen Margaret University in Scotland to conduct research for a study on Indigenous issues. She also co-wrote a published paper on social media addiction, which can be found in Research and Communications: Student Collection 2022.
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Diploma of Public Relations, MacEwan University
Bachelor of Communication Studies, MacEwan University
Claire Wolsey
Writer
Claire has a lifelong love of writing and editing and is up for any documentation challenge that comes her way. She graduated with Distinction from MacEwan University in 2023, majoring in Professional Communication with a minor in Journalism. Over the last few years, Claire has acquired extensive experience with technical and business documents, including manuals, policies, and procedures. Her passions include proofreading, creating inclusive documentation, and advocating for serial commas.
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Claire has worked as an editor for two MacEwan University publications, Earth Common Journal and The Bolo Tie Collective.
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Bachelor of Communication Studies, MacEwan University
Rebecca Grose
Writer
Writing has been Rebecca’s passion for longer than she can remember, so when it was time to choose careers, communication was a no-brainer. After graduating, Rebecca worked as a communication coordinator for non-profit healthcare organizations before branching out into the technical writing world.
Rebecca loves to learn. Whether through formal education, researching Canadian regulations for industry clients, or falling down a Wikipedia rabbit hole, she’s happy to dive in headfirst. She leaps at a chance to work with esoteric knowledge or translate complex ideas into easily understood documents.
When she’s not writing for work, you can find Rebecca writing for pleasure, playing games, and trying out more hobbies than is reasonable.
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Bachelor of Communication Studies, MacEwan University
Master of Arts, Digital Humanities, University of Alberta (in progress)