Meet Our Team


Annette Wierstra and Pamela Scott started Scriptorium in 2009 with the goal of building a firm of writers with a variety of experience. In 2018, our team expanded with the addition of Jaclyn Lawrence who ran the freelance writing company Dotting Eyes for over ten years. Together, we offer a breadth of education and project experience, and we are able to meet your unique business communication and technical writing needs. We also work closely with graphic designers and consult human resource or safety experts as needed.




“The relationship between Scriptorium and Dial Tone has been long and very valuable. They have proven extremely easy to work with and are always consummate professionals. As a smaller company, we really appreciated Jaclyn’s availability to work projects such as developing and completing manuals and providing web content as we needed it. She was easy to work with and highly proficient in all our writing requirements.”


—  Mike Agouros, CEO of Dial Tone M.D.



Our mission is to collaborate with our clients to create functional technical and business communications tailored to their specific training and documentation needs.


Annette Wierstra

For over 20 years, Annette has turned her proclivity for organization and order into a career by combining it with her love of writing. Starting as a journalist and managing editor for a small publication and several websites, she shifted into technical writing at EPCOR Water Services. Now Annette uses this experience to write policy and procedure for utilities and non-profits.


After 9 years of teaching communications and writing at MacEwan University, Annette has a special love for instructional design and teaching projects for Scriptorium clients.


A self-professed creative dabbler, Annette likes to play with watercolours, fibre arts, and baking. Her latest obsession is podcasting; find her talking about geek culture on the Incomparable Network.


Bachelor of Applied Communications, Master of International and Intercultural Communications

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Pamela Scott

Pamela has always loved to write, but it wasn’t until she found a way to marry her logical and practical side with her creative side that she found her career. Before Scriptorium, she worked as a technical writer at EPCOR Water Services.


Building on her experience with utilities, Pamela specializes in writing policy and procedures for construction, oil & gas, and other businesses. She likes to partner with client subject matter experts to create custom documentation that fits with their actual processes.



Managing a hockey family and a business means Pamela is an excellent organizer and strategizer, able to strike the right balance of personal and professional for everyone involved.


Diploma of Professional Writing


Jaclyn Lawrence

Jaclyn has turned a life-long passion for words into a career, writing and editing everything from oilfield manuals to magazine articles. For over 15 years, she has worked freelance and in-house for a variety of clientele. Jaclyn specializes in working with subject matter experts and creating cohesive procedures and safe work practices for our clients.


The perfect addition to the Scriptorium team, she also brings experience teaching communications online and on-campus for MacEwan University and NAIT and uses these skills to present Scriptorium workshops and help our clients with instructional design projects.


Jaclyn (aka Jaclyn Dawn) is the author of The Inquirer (NeWest).


Bachelor of Applied Communications, Master of Creative Writing

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